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We've struggled with the Captaris / RightFax solution and based on nearly ten years of mostly unhappy experience I'd suggest staying away from it - if anything it's really an Exchange product no matter what anyone tells you
We have iSeries, and using ExtraFax (ExtraComm)running on a windows platform is what we are looking at as a replacement
If your richer, perhaps Esker fax but look into what it'll do to your mail template before diving in
Feedback response number WEBB8CSVLE created by ~Kirk Kigeroburakol on 01/04/2011